Course Information
- Course Price $250
- Total Students 800+
- Course Duration 4 Weeks
Description
Salesforce is cloud-based and hence you can work from anywhere. Salesforce CRM is reputed for its economic nature and scalability. Do you want to give a good streamlining to your organization? Then Salesforce CRM is the right choice. Moreover, when you learn this trending tool from LETFIX you will get to know all its concepts in a thorough manner.
Benefits
SAS has following course benefits for the beginners as well as working professionals:
- Salesforce is the popular platform deployed by several organizations nowadays. You can function effortlessly anywhere with the help of this powerful software.
- Salesforce training lets you launch and configure the Salesforce CRM. You can also work on with appropriate customizations. It eventually leads to your career growth.
- There will be a good comprehension of real-time business scenarios on how Salesforce is deployed for extracting insightful solutions.
- Comprehending the key characteristics of cloud computing
- Grasp of service models including SAAS, PAAS, IAAS
- Comprehension of types of clouds including private, public and hybrid
- Total knowledge of Salesforce CRM concepts
- Understanding of how to launch the UI and search options.
- Grasp of how to control the data
- Thorough knowledge of automation and collaboration
Syllabus
CLOUD COMPUTING INTRODUCTION
- Introduction
- Evolution of Cloud Computing
- Comparison with other computing technologies
- Characteristics of Cloud computing
- Advantages and Disadvantages
- Classification of Cloud Services
- PAAS (Platform as A Service)
- SAAS (Software as A Service)
- IAAS (Infrastructure as A Service)
IDENTITY CONFIRMATION
- CRM functionalities, Products of SF, Login to SF page
- Sales Architecture, Accounts, Contacts, Lead, Cases
CUSTOMIZATION
- Create Custom Profiles and Users
- Custom Objects & Custom Fields & Custom Tabs
- Customizing Relationships, Formula fields and Rollup summary fields
- Define Dependent Picklists
- Customize page Layouts, Records Types
- Customize Standards related lists
- Learn About Record Types & Business Processes
- Use Field Level Security
SECURITY & ACCESS
- Set Organization-Wide Defaults
- Role Hierarchy, Public Groups, Queues, Permission Sets
- Sharing Rules
WORKFLOW
- Define Workflow
- Set up workflow rules
- Setup workflow tasks & Email Alerts & Field Updates
- Time dependant workflows
APPROVAL PROCESS
- Plan Approaches using workflow
- Use the approval wizard – standard vs. jump start
- Create workflow approvals
INTRODUCTION TO APEX: APEX LANGUAGE FUNDAMENTALS
- Data Types (Primitive Data Types, sObject Types)
- Writing Anonymous Blocks with Apex Datatypes
- Use DML Statements
- Sample Programs using the above concepts
RETRIEVING RECORDS FROM THE DATABASE
- sObject Relationships
- SOQL, SOSL, Apex Sharing
- Sample programs using the above concepts
COLLECTIONS
- Types of Collections
- Creating an Apex Class
- Calling a Class Method
- Alternative Apex Class Creation
TRIGGERS
- Trigger Events, Trigger Syntax, Trigger Context Variables
- Context Variable Considerations, Bulk Triggers
- Sample Programs using above concepts (using maps and sets in the Bulk Triggers)
- Order of Execution
- Governor Limits
DEPLOYMENT (TESTING APEX)
- Development overview (Understanding Testing in Apex)
- Annotations
- Testing Examples
- Sample programs using the above concept
BATCH APEX & DEBUGGING APEX & APEX SCHEDULER DEPLOYING
- By using Changes Sets
- By using Force.com IDE tool
- By using Force.com Migration tool kit
CASE & LEAD MANAGEMENT
- Web to cases
- Web to Leads
- Case Assignment rules
